Welcome to DAAD Business Communications -- Part B

Week One -- Business Communications B

What Recruiters Hate About Resumes and Cover Letters

By Kevin Donlin

Today, I'm going to share with you the awful truth about resumes and cover letters. Here it is: Most of them stink.

That's not just my opinion, although I've read nearly 15,000 resumes and cover letters over the years and found glaring mistakes in about 85-90% of them. It's also the opinion of most of the hiring professionals I've spoken to over the years.

Where do most resumes and cover letters go wrong? And how can you avoid the typical mistakes that most job seekers make? To find answers, I spoke with two experienced recruiters. Their candid advice can help you avoid typical pitfalls, and get hired faster.

Here it is …

1) Don’t Use The Same Resume For Every Job

Would you grab any old suit off the rack and rush off to church to get married? No. First, you get the suit tailored, so it fits. That way, you won't look ridiculous.

Unfortunately, job seekers can look ridiculous when they rush to apply for jobs without tailoring their resumes. It's a real pet peeve of most hiring professionals, including Larry Harris, a Minneapolis-based recruiter and President of American Consulting (americanconsultingcompany.com).

“Why don't candidates customize every resume they send out, to fit the job they're applying for? That makes my job a lot easier when I forward that resume to my client, the hiring manager.”

According to Tony Haley, Director of UK-based Fenton Chase International (fentonchase.com), most resumes come across as generic, with no consideration about a particular position or company.

“The most surprising group of candidates who do this is Sales Managers and Sales Directors. These people spend their days reviewing resumes from candidates and yet when it comes to their own, they cannot sell themselves,” says Haley.

Solution?

Customize, customize, customize. Every company, every position, every manager reading your resume—they're all different. So tailor your resume for every position you apply for. Bring out the details of your experience that are most relevant to each opportunity and company.

2) Don’t Be Boring

One of the worst sins you can commit with a resume is to be boring. The rule of thumb is simple: If they snooze, you lose (because your resume will go in the trash).

Resumes get boring when you fill them full of jargon, or dry job descriptions, or a lack of specific results, according to Haley.

“Consider the reader. Remember, the people reading your resume might not be that proficient at it. If they cannot see what they are looking for almost immediately, they might reject it, and if it's full of technical jargon, they might not understand it,” says Haley.

Solution?

An easy way to eliminate dull wording from a resume is to read it aloud to 2-3 friends. If eyes glaze over or brows furrow, you've likely lost your audience. Revise the resume until it holds your friends' attention all the way through.

Haley offers another way to create a compelling resume: “Use the ‘So, what?’ test. Any sentence on a resume that causes a reader to think ‘So, what?’ probably means it's waffle. Reword it or take it off.”

3) Don’t Forget The Cover Letter

You wouldn't want to alienate anyone who could help you get a job, would you?

Yet, that's just what you do when you forget to send a cover letter with your resume. Because a missing cover letter creates extra work for busy hiring professionals, as they try to figure out what job you're applying for and how you heard about it.

Solution?

Write and include a cover letter with every resume, including those you send by email.

Even a one-line cover letter in an email is better than nothing, according to Larry Harris: “You could simply write, 'I'm applying for your telemarketing software sales position. I spent five years doing that exact job. I'd be perfect for it!”

Here's hoping these tirades and tips from hiring professionals will help you write a better resume and cover letter next time you apply for that dream job. Now, go out and make your own luck!

Kevin Donlin is President of Guaranteed Resumes. Since 1996, he and his team have provided resumes, cover letters and online job-search assistance to clients in all 50 states and 23 countries. Kevin has been interviewed by USA Today, CBS MarketWatch, The Wall Street Journal's National Business Employment Weekly, CBS Radio, and many others.

URL: http://www.ego4u.com/en/business-english/infos/what-recruiters-hate 04th Apr 2005, 07thMay 2008

Cover Letter Template

Contact Information
The first section of your cover letter should include information on how the employer can contact you. If you have contact information for the employer, include that. Otherwise, just list your information.

Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email Address

Date

Employer Contact Information

Name
Title
Company
Address
City, State, Zip Code

Salutation

Dear Mr./Ms. (Last Name):

Body of Cover Letter

The body of your cover letter lets the employer know what position you are applying for, why the employer should select you for an interview, and how you will follow-up.

First Paragraph:
The first paragraph of your letter should include information on why you are writing. Mention the position you are applying for. Include the name of a mutual contact, if you have one. Be clear and concise regarding your request.

Middle Paragraphs:
The next section of your cover letter should describe what you have to offer the employer. Convince the reader that they should grant the interview or appointment you requested in the first paragraph. Make strong connections between your abilities and their needs. Mention specifically how your skills and experience match the job you are applying for. Remember, you are interpreting your resume, not repeating it. Try to support each statement you make with a piece of evidence. Use several shorter paragraphs or bullets rather than one large block of text.

Final Paragraph:
Conclude your cover letter by thanking the employer for considering you for the position. Include information on how you will follow-up. State that you will do so and indicate when (one week's time is typical). You may want to reduce the time between sending out your resume and follow up if you fax or e-mail it.

Complimentary Close:

Respectfully yours,

Signature:

Handwritten Signature (for a mailed letter)

Typed Signature

Job Application

Company Name

Employment Application

Applicant Information

Last Name

First

M.I.

Date

Street Address

Apartment/Unit #

City

State

ZIP

Phone

E-mail Address

Date Available

Social Security No.

Desired Salary

Position Applied for

Are you a citizen of the United States?

YES

If no, are you authorized to work in the U.S.?

YES

Have you ever worked for this company?

YES

If so, when?

Have you ever been convicted of a felony?

YES

If yes, explain

Education

High School

Address

From

Did you graduate?

YES

Degree

College

Address

From

Did you graduate?

YES

Degree

Other

Address

From

Did you graduate?

YES

Degree

References

Please list three professional references.

Full Name

Relationship

Company

Phone

( )

Address

Full Name

Relationship

Company

Phone

( )

Address

Full Name

Relationship

Company

Phone

( )

Address

Previous Employment

Company

Phone

( )

Address

Supervisor

Job Title

Starting Salary

Ending Salary

Responsibilities

From

Reason for Leaving

May we contact your previous supervisor for a reference?

YES

Company

Phone

( )

Address

Supervisor

Job Title

Starting Salary

Ending Salary

Responsibilities

From

Reason for Leaving

May we contact your previous supervisor for a reference?

YES

Company

Phone

( )

Address

Supervisor

Job Title

Starting Salary

Ending Salary

Responsibilities

From

Reason for Leaving

May we contact your previous supervisor for a reference?

YES

Military Service

Branch

From

Rank at Discharge

Type of Discharge

If other than honorable, explain

Disclaimer and Signature

I certify that my answers are true and complete to the best of my knowledge.

If this application leads to employment, I understand that false or misleading information in my application or interview
may result in my release.

Signature

Date